JOB DESCRIPTION Trains, cross–trains, and retrains all front office personnel. Participates in the selection of front office personnel. Schedules the front office staff. Supervises workload during shifts. Evaluate the job performance of each front office employee. Maintains working relationships and…
JOB DESCRIPTION Forecast/budget business for future months/years. Assist all departments heads by reviewing and monitoring expenditure in each department. Process monthly financial statements and report on these to the General Manager and Director of Finance. Verify payroll transactions before finalization…
JOB DESCRIPTION: Oversee the operations functions of the hotel, as per the Organizational chart. Hold regular briefings and meetings with all heads of departments. Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards. Lead all key…
JOB DESCRIPTION Supervise daily housekeeping operations and ensure all areas meet hotel standards. Schedule and manage housekeeping staff, including training, performance reviews, and disciplinary actions. Inspect guest rooms, corridors, and public spaces for cleanliness and proper maintenance. Coordinate with maintenance…
JOB DESCRIBTION: Oversee and coordinate daily hotel operations to ensure a seamless guest experience Develop and implement operational policies and procedures to enhance efficiency and service quality Collaborate with department heads, including front desk, housekeeping, and food and beverage, to…