Workforce Manager Job DescriptionWorkforce Manager provides initiative taking, solutions oriented support for the Contact Center Management and Workforce Management teams and continuous improvement of workforce processes, policies, and procedures.Workforce Manager Position SummaryThe Workforce Manager is responsible for leading and optimizing…
Workforce Manager Job DescriptionWorkforce Manager provides initiative taking, solutions oriented support for the Contact Center Management and Workforce Management teams and continuous improvement of workforce processes, policies, and procedures.Workforce Manager Position SummaryThe Workforce Manager is responsible for leading and optimizing…
We are currently seeking a Vice President of Operations with BPO experience, ideally with a background in the banking industry, who possesses a strong sense of resilience and contributes significantly to business outcomes.Duties & Responsibilities: Ensure seamless support experiences for…
We are currently seeking a Vice President of Operations with BPO experience, ideally with a background in the banking industry, who possesses a strong sense of resilience and contributes significantly to business outcomes.Duties & Responsibilities: Ensure seamless support experiences for…
HELPDESK TECHNICIANJOB DESCRITPION:The Helpdesk technician is the first contact with the user, in charge of diagnosing and providing technical assistance for computer systems, software, and hardware. Help Desk technician responsibilities also include supporting application integrations and diagnosing common user issues.EXCLUDING…
We are currently seeking a Vice President of Operations with BPO experience, ideally with a background in the banking industry, who possesses a strong sense of resilience and contributes significantly to business outcomes.Duties & Responsibilities: Ensure seamless support experiences for…