Dash BPO South Africa
Calling all contact center agents that are willing to work night shift US hours.Requirements: Experience in Sales or Telemarketing. Experience in Customer Service. Experience in Sales. Must have 6 12 months contact center experience or high end retail. International BPO…
Job SummaryAbout the Role:We are looking for Customer Service Representatives to support our client operating as an MVNO (Mobile Virtual Network Operator), meaning we provide mobile services without owning the physical infrastructure. Our goal is to deliver exceptional, personalized mobile…
Calling all contact center agents that are willing to work night shift US hours.Requirements: Experience in Sales or Telemarketing. Collection experience in contact center (essential) Experience in Customer Service. Experience in Sales. Must have 6 12 months contact center experience…
As a Real Time Analyst, you will work closely with Operations, monitor the incoming volume in the queues, report on daily attendance, notify any deviations in real time and ensure the compliance of the service levels goals to deliver consistent…
Job DescriptionWorkforce SupervisorThe workforce management supervisor is responsible for the daily operational oversight of a workforce management team. The workforce management supervisor directs the work of the workforce management team to meet set service level goals. The workforce management team…
Workforce Manager Job DescriptionWorkforce Manager provides initiative taking, solutions oriented support for the Contact Center Management and Workforce Management teams and continuous improvement of workforce processes, policies, and procedures.Workforce Manager Position SummaryThe Workforce Manager is responsible for leading and optimizing…
Workforce Manager Job DescriptionWorkforce Manager provides initiative taking, solutions oriented support for the Contact Center Management and Workforce Management teams and continuous improvement of workforce processes, policies, and procedures.Workforce Manager Position SummaryThe Workforce Manager is responsible for leading and optimizing…
We are currently seeking a Vice President of Operations with BPO experience, ideally with a background in the banking industry, who possesses a strong sense of resilience and contributes significantly to business outcomes.Duties & Responsibilities: Ensure seamless support experiences for…
We are currently seeking a Vice President of Operations with BPO experience, ideally with a background in the banking industry, who possesses a strong sense of resilience and contributes significantly to business outcomes.Duties & Responsibilities: Ensure seamless support experiences for…
HELPDESK TECHNICIANJOB DESCRITPION:The Helpdesk technician is the first contact with the user, in charge of diagnosing and providing technical assistance for computer systems, software, and hardware. Help Desk technician responsibilities also include supporting application integrations and diagnosing common user issues.EXCLUDING…
We are currently seeking a Vice President of Operations with BPO experience, ideally with a background in the banking industry, who possesses a strong sense of resilience and contributes significantly to business outcomes.Duties & Responsibilities: Ensure seamless support experiences for…