The role Management of PSM team and related tasks & risks within required quality and SLA standards Key accountabilities Management of Platform PSM Team Operational Management of daily and monthly PSM tasks within required the quality and SLA/KPI standards (inter…
Role DescriptionSupport 1st line management to deliver their business objectives within the agreed risk appetite through appropriate frameworks, tools and oversight Protect and maintain the FNZ (ZA) reputation with clients and regulatory bodies Provide clear strategic direction with clearly defined…
Educational Requirements (Educational / academic qualifications)Post graduate degree or diploma in Humanities or Industrial Psychology advantageous Key Performance Areas: (Specific Description of the job) Learning and DevelopmentUse performance reviews and skills gap analyses to identify training needs per department, team…