Job description: Making the Web a safer place. Providing WAF services at scale, with a “hands off” approach for customers spanning over half a million websites In collaboration with the Product Owner and stakeholders, understand the needs of the…
What you’ll do: • Enforcement of ITIL conformant processes to ensure both effective and efficient utilization of assigned resource and interactive interface with all operation support providers. • Proactive management of the Service Desk Team, taking an influential lead in…
Job description: Responsible for the development, integration and maintenance of in house developed applications, providing innovative tools to the end user, ensuring a seamless, intuitive hosting experience to our customers. Adept at both manual and automated testing of web applications.…
Articulate and evolve the Domain Administration team’s vision. Work closely with stakeholders across the organization to make sure that you and the team provides for the company’s short and long term goals. Make sure that your team is strong and…
Remote or Vancouver, Canada or Cape Town, South Africa. Job description Help build, manage and scale Openstack compute and storage infrastructure. Experience in building Openstack infrastructure from the ground up will be a distinct advantage, but is not an…
Full stack QA Engineer (Managed WordPress) Location: Cape Town, South Africa Job description Responsible for the development, integration and maintenance of in house developed applications, providing innovative tools to the end user, ensuring a seamless, intuitive hosting experience to…
Ensure ongoing performance, scalability and features of the current large scale hosting platform. Build our next generation Web hosting platform. Extensive experience in largely open source based infrastructure systems management. Able to communicate clearly and concisely, particularly should things not…
Individuals that is passionate about service, to consult customers on matters related to their hosting accounts and billing, who possess exceptional verbal and written communication skills and who are accurate, efficient administrators with a technical aptitude. Handling customer’s queries relating…
Optimize customer communications across all touch points to deliver a friction less customer experience Touchpoints include, but are not limited to: Help Centre Operational communications: automated and manual multi channel Network notices Skills and Attributes Requirements: Exceptional writing and editing skills Strong analytical…