Mettus

*Handle inbound and outbound customer calls in Portuguese. *Provide accurate product/service information and troubleshoot issues. *Resolve customer complaints and escalate complex issues when necessary. *Maintain high customer satisfaction levels through effective communication and problem solving. *Update customer information and case…

Purpose of the Job: The role of the credit and collections supervisor is to direct and lead the management of the people, processes, and operational activities within the Mettus Credit Management department. Main Responsibilities Tasks 1. Supervision of debt collection…