MSA Outsourcing Solutions
Our company is based in the United States, with a comprehensively equipped call center and business outsourcing facility in Johannesburg, South Africa. With full redundancies in place we offer you a world-class services facility that costs you far less, while providing you with a superb standard of customer interaction and engagement.
Job Description This is a desk based role located in our Johannesburg Office. The successful candidate will be part of a collaborative global team working to ensure the smooth running of the day to day operations. Full comprehensive training will…
Job Description This is a desk based role located in our Johannesburg Office. The successful candidate will be able to elevate company standards and provide excellent customer service and support. Full comprehensive training will be provided. As a member of…
Role At a Glance Our American based client is seeking highly experienced Client Relations Consultants to join their services team. As part of this team, you will be focusing on an all American client base in the customer service and…
Our American based client is seeking highly experienced Senior Sales Executives to join their remote Sales team. As part of this team, you will be focusing on an all American client base in the facial aesthetics and medical sectors. The…
Job description The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales team's success. You will primarily be in charge of scheduling and preparing our sales team for important meetings…
Job Description Role and Responsibilities Answering incoming calls in a professional and courteous manner on behalf of clients as a virtual PA. This involves taking caller details and messages regarding various enquiries, requests and appointments in an efficient manner.…
Priorities and process accurate customer orders and requests Investigate and resolve customer queries. This will include assisting customers who may have receive their orders late, have received the wrong product or have received faulty products whist ensuring timely solutions Telephone…
Accurately capturing and processing customer details Give constant direction to team members to ensure that all customer inquiries are rightfully attended to on time and in the best way possible Create better modes of operations to make customer service easier…
Contact potential customers through phone calls and emails Determine customer needs and offer product or service solutions and support Close sales and lead customer through the purchasing process Meet all quotas for inside and outside sales Maintain a record of…
Oversee the route of field units and track delivery status of products Coordinate schedule in the most effective manner Fast typing skills Experience in data entry Pay Attention to detail Hands on experience working in stressful, emergency situations Outstanding organizational…
To further Develop, Update and Maintain the client’s retail website, offering medical devices, equipment, and other medicinal supplies. · Elements of design include banner marketing, promotional imagery, and the daily sourcing of product images. · Ensuring that all content is…
Role and Responsibilities · Oversee the route of field units and track delivery status of products · Coordinate schedule in the most effective manner · Fast typing skills · Experience in data entry · Pay Attention to detail · Hands…
Role and Responsibilities · Write copy for a variety of media including social, print, video, and online · Edit and proof work to ensure high editorial standards are met across all content outputs · Write original copy and edit content…
Job description Roles and Responsibilities The eligible candidate will be responsible for ensuring that all procedures, and service quality standards are monitored and maintained for the company. This includes but is not limited to: · Reviewing call recordings of various…
Role and Responsibilities Write copy for a variety of media including social, print, video, and online Edit and proof work to ensure high editorial standards are met across all content outputs Write original copy and edit content for a range…