Quality Assurance Agent Key Responsibilities: 1. Call Evaluation: Listen to and assess customer calls, evaluating the quality of service provided by our customer service representatives. 2. Quality Scoring: Assign quality scores based on predefined criteria, identifying areas for improvement. 3.…
Ideal Qualifications: Strong foundation in math (calculating day supply and converting between topi click sizes) Exceptional attention to detail Thorough and investigative Ability to handle multiple tasks and prioritize effectively Strong organizational skills and the ability to maintain accurate records…