Tenacity Financial Services
To manage and oversee the smooth functioning of the Customer Services Contact Centre in order to achieve service levels, positive customer experiences, and to build and maintain an integrated and balanced people management approach in a cost effective manner.Customer Services…
The Inbound Collections and Debt Review Department Manager will endeavour to increase Tenacitys profitability by operating within the guidelines and requirements of our Credit and Collections Policy and the National Credit Regulations as stipulated by the National Credit Act and…
Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results driven Collections Agent to join our team. If you are passionate about helping customers…
The Department Manager for Device Rental Contracts & Collections is responsible for overseeing the device rental management, collections, and financial health of the device rental business. This role will ensure the smooth processing of contracts, manage payment collections, and provide…
JOB PURPOSEThe main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives.Inbound and Outbound SLA and work queues Dealing with both inbound and outbound calls within the guidelines…
JOB PURPOSEThe main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives.Inbound and Outbound SLA and work queues Dealing with both inbound and outbound calls within the guidelines…
Tenacity would like to invite suitable candidates to apply for the Collections Agent position.The role's main purpose is to action and resolve Collections queries via telephone to meet the objectives of the business.Main Activities: Dealing with both inbound and outbound…
To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner.Key ResponsibilitiesQuery Handling Handle a range of customer queries and/or complaints via inbound or outbound…
To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner.Key ResponsibilitiesQuery Handling Handle a range of customer queries and/or complaints via inbound or outbound…
To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner.Key ResponsibilitiesQuery Handling Handle a range of customer queries and/or complaints via inbound or outbound…
Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results driven Collections Agent to join our team. If you are passionate about helping customers…
Description:The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives.Requirements:Main Activities:Outbound SLA and work queues Servicing outbound calls effectively Achieve daily collections targets and monthly KPA targets…
The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives.Main Activities:Outbound SLA and work queues Servicing outbound calls effectively Achieve daily collections targets and monthly KPA targets…
To manage the daily activities and driving the performance of a team of Early Stage Collection agents, in order to meet the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful…
Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results driven Collections Agent to join our team. If you are passionate about helping customers…
The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives. Main Activities: Outbound SLA and work queues Servicing outbound calls effectively Achieve daily collections targets and monthly…
JOB PURPOSE The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives. Inbound and Outbound SLA and work queues Dealing with both inbound and outbound calls within…