VBT IT Solutions
Key Responsibilities · Provide Level 3 remote support to international customers · Support of Servers, PCs, Laptops and peripherals including network connectivity, email, printing etc. · Support for Microsoft Cloud suite · Document and implement newly developed fixes/procedures · Management…
Duties & Responsibilities Provide Level 3 remote support to international customers in a fast paced environment. Taking technical ownership of high priority customer issues. In depth troubleshooting of issues on Servers, PCs, Laptops and peripherals including network connectivity, email, printing…
Duties & Responsibilities · Provide Level 2 remote support to international customers in a fast paced environment · Trouble shoot issues relating to Servers, PCs, Laptops and peripherals including network connectivity, email, printing etc. · Trouble shooting server issues e.g.…