Job Description

Brief description

The main purpose of this position is to provide administrative support and assistance to the Office of the Chief Operating Officer (COO) at the South African Reserve Bank (SARB).

Detailed description

The successful candidate will be responsible for the following key performance areas:


Manage and maintain the managers' diaries, including making logistical arrangements for appointments and travelling commitments in liaison with relevant personnel. Receive, screen and respond to incoming telephone calls using own initiative and, where applicable, deal with queries and/or route calls to appropriate people. Prepare and edit correspondence, communication, presentations and other documents, and conduct basic research and analysis for this purpose, where necessary. Ensure that all incoming and outgoing correspondence (electronic mail or otherwise) is registered and filed in accordance with the File Plan of the SARB. Keep track of documents, maintain a registry, and compile weekly reports for follow-ups. Collate and coordinate project-based and other information. Review the operating practices in own area and implement improvements, where necessary. Maintain positive internal and external relationships on behalf of the managers, engaging with members of staff and other stakeholders at all levels of seniority. Create and maintain a contact database for the managers' offices as well as a filing system in accordance with the SARB's File Plan. Perform the day-to-day duties in an ethical manner that involves maintaining absolute confidentiality in all matters related to the managers' offices. Serve on relevant divisional, departmental and/or SARB-wide project teams based on experience, skill and ability. * Execute any other tasks as instructed by the managers, as and when required.