Job Description

Learning and Development Co-OrdinatorPretoria Head Office in Head QuartersExpiry Date: 2024-06-13Purpose of the role:

• Collaborate with external training providers to ensure the quality and compliance of learnership/training documentation.
• Verify, file, and maintain accurate records of learnership/training paperwork for auditing and reporting purposes across multiple different learnership/trainings for two different companies.
• Prepare and facilitate learner registrations with relevant Setas to ensure program compliance.
• Monitor and track learner progress through regular communication and collaboration with training providers.
• Generate detailed progress reports and provide timely feedback to learners, their line managers, and internal stakeholders.
• Address learner inquiries and concerns professionally and in a timely manner.
• Coordinate with internal departments and external stakeholders to ensure seamless execution of learnership/training activities.
• Manage and resolve any issues or escalations related to learnership/training programs.
• Support the continuous improvement of learnership/training processes and contribute to enhancing program effectiveness.

Qualifications:

• Strong organizational and administrative skills with a keen attention to detail.
• Excellent communication skills, both written and verbal, to interact effectively with diverse stakeholders.
• Proficiency in office software and relevant tools for documentation and data management.
• Ability to build positive relationships and collaborate with external training providers and internal teams.
• Strong time management abilities to prioritize tasks, meet deadlines, and ensure program success.
• Problem-solving mindset with the ability to analyze data, identify trends, and propose solutions.
• Adaptability to handle evolving program requirements and unforeseen challenges.
• Professionalism and ethical conduct in managing sensitive learner information and confidential data.
• Basic understanding of learnership/training program content and objectives.

Experience:

• Minimum of 2 years of experience in administrative roles, preferably in a learning and development context.
• Matric Certificate; additional education or certifications in related fields is a plus.
• Able to start immediately, would be preferred.

Knowledge and Skills:
If you are passionate about contributing to the growth and development of learners within the financial industry and possess the necessary skills to effectively coordinate and administer learnership/training programs, we invite you to apply for the role of Learning & Development Co-Ordinator at Finbond Mutual Bank.Additional Requirements:
The candidate must be good at admin, very organised with great attention to detail and a professional communicator both verbally and on email/in writing. Should also be a strong person, when dealing with difficult staff members and or stakeholders.

Finbond Mutual Bank