Job Description

Brief description

The main purpose of this position is to provide application-related technical support and leadership in relation to system availability, solution provision and enhancements implementation to the financial cluster at the South African Reserve Bank (SARB) to ensure an effective and efficient banking service solution.

Detailed description

The successful candidate will be responsible for the following key performance areas:


Analyse information and provide reports on incidents, problems and production releases. Develop and maintain procedures for maintenance, business continuity planning (BCP) and information technology service continuity management (ITSCM). Manage the resolution of incidents in accordance with the agreed service standards to ensure business continuity. Drive the deployment of solutions and related technologies according to relevant standards and agreed business requirements. Manage service level agreements with suppliers to ensure that business requirements are fulfilled. Ensure adherence to change control and release management processes. Lead and perform the BCP, ITSCM and system maintenance exercises. Facilitate periodic vulnerability scanning and implement the necessary resolution(s). Manage stakeholder relationships to ensure the delivery of a high-quality service and fit-for-purpose solutions. Lead the provision of technical solutions to the SARB financial cluster by analysing requirements and enhancement to the current banking service solution. * Manage the ends of cycles to ensure that payment settlements and general ledger reconciliation are completed timeously and accurately.