Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Job Title: Account ManagerLocation: Cape Town, South AfricaJob Summary: Tetris, a leading global workplace solutions provider, is seeking a highly motivated and experienced Account Manager to join our team in Cape Town, South Africa. The successful candidate will be responsible for managing client relationships, delivering exceptional customer service, and driving business growth in the region. The Account Manager will collaborate closely with internal cross-functional teams and external stakeholders to ensure the successful execution of projects and the satisfaction of our clients. This role offers an exciting opportunity to work with prestigious clients and contribute to the growth of Tetris.Key Responsibilities:Client Relationship Management:

• Build and maintain strong relationships with key clients, understanding their business needs and objectives.
• Serve as the primary point of contact for clients, addressing their queries, concerns, and requests in a timely manner.
• Conduct regular client meetings, reviews, and presentations to provide updates on project progress and explore opportunities for additional services.
• Identify and pursue opportunities to enhance client satisfaction and establish long-term partnerships.

Project Management:

• Take ownership of project delivery, ensuring projects are executed on time, within budget, and in accordance with client specifications.
• Collaborate closely with cross-functional teams, including design, construction, and procurement, to successfully deliver projects from inception to completion.
• Monitor project progress, identify potential risks or issues, and develop effective solutions to mitigate them.
• Maintain accurate project documentation and provide regular reports to clients and internal stakeholders.

Business Development:

• Identify new business opportunities within existing accounts and engage in proactive business development activities.
• Contribute to the development of sales strategies and support the creation of compelling proposals and presentations.
• Attend industry events, networking functions, and trade shows to build relationships and promote Tetris services.
• Keep abreast of industry trends, competitor activities, and market conditions to identify potential leads and market demands.

Financial Management:

• Develop and manage account budgets, ensuring profitability and financial targets are achieved.
• Monitor project costs and revenue, track expenses, and perform accurate forecasting and reporting.
• Negotiate contract terms and pricing with clients, aiming to maximize profitability while maintaining client satisfaction.

Qualifications and Requirements:

• Bachelor's degree in Business Administration, Sales, Marketing, or a related discipline.
• Proven experience (3-5 years) as an Account Manager, preferably within the commercial real estate or workplace solutions industry.
• Solid understanding of project management principles, including budgeting, scheduling, and resource allocation.
• Strong communication and relationship-building skills, with the ability to interact effectively with clients and colleagues at all levels.
• Exceptional negotiation and persuasion abilities.
• Results-oriented mindset with a proven track record of achieving sales targets and driving revenue growth.
• High level of business acumen, strategic thinking, and problem-solving skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Willingness to travel occasionally as required.

Location:On-site -Cape Town, ZAFIf this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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