Job Description

Eastern Cape, Port ElizabethMonthly Cost To Company (Market related)Our client in the Research and Training Industry based in Port Elizabeth is currently looking to employ an Account Manager.The Account Manager requires a practical knowledge and understanding of research processes, techniques and the retail environment.The individual will be responsible for many aspects of research studies, especially client request and reporting.Requirements:

• 3 years or more experience in a research environment or client interfacing role is essential.
• Degree-level qualification Business, Marketing or Research qualification will be advantageous.
• FMCG, retail, research, or a similar industry will be advantageous.
• Own transport. (Willingness to travel)
• Proficiency with MS Office packages is a must Excellent Excel expertise is required i.e. pivot tables and charts.
• Ability to write proposals/reports and present in front of an audience.
• Meticulous attention to detail.
• Ability to work under pressure, prioritise and multitask.
• Excellent interpersonal skills.

Responsibilities and expectations but not limited to:

• Responsible and accountable for managing the entire client account (Client Liaison).
• Developing the existing client account/business and new client business.
• Final check of data delivered to client and manage data queries.
• Compile and analyse the final presentation delivered to client.
• Discuss and agree timing of data delivery to the client.
• Manage and liaise with the internal service departments.
• Complete internal meeting information and feedback as required for the team and attend the meetings.
• Manage and liaise with internal service departments.
• Resolve client queries.
• Client relationship management may be required.

If you do not hear from us within two weeks of applying, you may assume that your application was unsuccessful.

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