Job Description

Closing Date 2025/03/06
Reference Number AEC250220-2
Pillar AECI Water
Job Title Account Manager
Job Type Classification Permanent
Job Grade DL
Number of Positions 1
Location - Town / Site Western Cape
Location - Province Western Cape
Location - Country South Africa

• Establishes sales goals and forecasts, implements programmes to achieve sales goals, reports to Head of Public Water on the achievement sales goals and ensures expenses are kept to the desired level
• Drives Sustainability Projects/Engineering Solutions Projects
• Manages smooth operations in the Western Cape, South West Eastern Cape, Western Northern Cape and Namibia with a 40% Farmer approach and 60% Hunters approach
• Provides development, training and motivation of public sector customers
• Conduct required on-site test work, audits and reporting
• Provides customers with sales, service experience, and expert application techniques to ensure customer satisfaction and promote regional growth
• Recommends equipment and chemical dosage changes and develops new product applications
• Conduct Designated Market Analysis/Intelligence, SWOT Analysis and market survey annually
• Retention and growth of large portfolio of existing customer base across Public Water to ensure profitable sales
• Manage and negotiate customer prices & margins within set company parameters by regular consolidation and updating of selling prices
• Will be held accountable for 12 month budgeting, meeting sales vs. budget and growing customer base year on year in terms of volume, revenue and margins
• Maintaining acceptable debtors days with no bad debt
• Follow up / make contact with public sector customers to meet forecasts and to ensure that sales targets are realised
• Liaise with customers regarding orders, back orders, delivery dates, customer queries, general requests and requirements
• Compile monthly reports of business analysis with sales, forecasts & margins
• Understand and strategize around the competitive landscape
• Develop and execute a plan to cross-sell suite of products and services to customer base and charge for value.
• Work with Public Water teams and other Regional Teams to drive sales & profitability growth by looking into & highlighting new opportunities to strengthen and expand business within existing customer base
• Possess Public Water industry/market knowledge to be able to handle customers requiring technical advice and commercial support
• Understand the Public Sector Buying process and temperament
• Demonstrate some understanding of the PFMA, MFMA, PPPFA

• Matric / Grade 12
• Degree or Diploma in commercial/business or technical field with 5 to 8 years related experience
• Demonstrable Account Manager, Business Development & Sales Experience with proven track record in customer retention, service and growth
• Must have knowledge and experience in Water and Wastewater Treatment systems
• Must have knowledge and experience in Municipal liquid/solid separation, influent/effluent and related equipment
• Previous water treatment experience is a must have
• Pervious water treatment experience in the Public Water space will be advantageous
• Above average computer skills Word, Excel, PowerPoint
• Must be in possession of a valid drivers licence

AECI