Accounts Manager

Durban, KwaZulu-Natal, South Africa
People Dimension
119 Current Jobs Openings
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Job Description


/Duties:Client Relationship Management:

  • Developing trust relationships with a portfolio of major
clients.
  • Develop and sustain relationships with customers that
brings income to the company.
  • Acquiring thorough understanding of key customer needs
and requirements.
  • Expanding relationships with existing customer needs and
requirements.
  • Ensure correct product and services are delivered to
customers in a timely manner.
  • Resolve issues and problems faced by customers and deal
with complaints to maintain trust.
  • Use company resources to develop and implement strategic
solutions to achieve key clients long-term goals.
Sales:
  • Play integral part in generating new sales that will turn into
long-lasting relationships.
Reporting:
  • Prepare regular reports of progress and forecasts to internal
and external stakeholders using key account metrics.Employee Management:
  • Employee recruitment.
  • Onboarding and induction of new employees.
  • Training and development.
  • Employee relations. (Discipline in the workplace)
  • Performance management.
  • Employee wellness.
  • Employee motivation.
Other:
  • Communicating and collaborating with advertising, design,
marketing, sales, and logistic departments to ensure key
clients needs are met.
  • Attend trade shows and marketing events as required.
Minimum Requirements:Qualifications:
  • Grade 12 (Matric).
  • Bachelors degree in Business Administration, Marketing,
Finance, Sales, or related field.Experience:
  • Minimum of 5 years experience in similar positions- in
FMCG environment.
  • Proven experience as an Accounts Manager.
  • Experience in sales and providing solutions based on
customer needs.Knowledge:
  • Proficient knowledge and experience in Microsoft Office.
  • CRM software.
Skills:
  • Ability to analyze data and sales statistics.
  • Strong communication and interpersonal skills with an
aptitude in building relationships with professionals of all
organizational levels.
  • Excellent organizational skills.
  • Strong negotiation and leadership skills.
  • Able to manage multiple key accounts without
compromising on the quality of services provided.

People Dimension

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Job Detail

  • Job Id
    JD1341143
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    R33000 - 36000 per month
  • Employment Status
    Permanent
  • Job Location
    Durban, KwaZulu-Natal, South Africa
  • Education
    Not mentioned
 
 
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