Job Description

JOB PURPOSE
Collect outstanding funds from PRSA customers, processes payments; maintain age analysis and customer accounts. Resolve pricing and stock claims timeously.
KEY DUTIES AND RESPONSIBILITIES
New Customer AccountsVet all new customer account applications received from Key Account Co-Ordinators Send to AR Manager for approval Log ticket to create account once approved

Maintain Customer InformationCustomers amending payment terms are accurately captured Bank codes applied for in the event of amending terms Original signed sureties obtained and filed in accordance with credit policy ITC credit reports obtained and filed as per credit policy Credit terms reviewed and adjusted as a result of customer payment defaults

Payments from debtors collected on time:
Collect Payments and Accurately RecordEFT payments received and allocated EFT-before-delivery processes followed before orders released All customer accounts with various payment terms are received and accurately recorded Overdue accounts actioned EFT before-delivery and EFT on-delivery payments reconciled daily and follow-up of non-payments within 48 hours from receipt of banking details from warehouse Credit policy on credit limit is being adhered to Invoices are paid in accordance with PRSA terms

Banking on Daily BasisPayments allocated daily to customer accounts Unallocated receipts/deposits are investigated and resolved weekly

Release OrdersOrders released by deadline as stipulated on SOP Orders released only if customer account up-to-date and credit limit adhered to Orders in excess of credit limit released only once approval obtained (as per delegation of authority) Orders are placed on credit hold and released once account up to date

Contact Overdue CustomersManagement of customer accounts to avoid bad debt Accurate information maintained in the event of debtor non-payment Customers notified of orders are placed on credit hold

Review and Reconcile AccountsKey account reconciliations are being completed and sign-off obtained monthly Rebates, trade advertising and pricing claims deducted by customer recorded and forwarded to management for approval Accurate processing of journal entries

Reporting RequirementsDebtors age analysis reviewed weekly and continuously updated and maintained Reports given on queries on customer accounts Weekly reports given to AR Manager on overdue accounts and stopping of supply Monthly statements sent to all payment-term customers

Maintaining Customer Online Portals:
Customer requirementsMaintain claims and queries online daily. Retrieve remittance advice Retrieve claims Upload statements on or before due dates. Send weekly schedules as required

Stakeholder Relations
Productive relationships with internal and external stakeholders maintained
Coordinate with Sales, WarehouseInternal stakeholders given accurate financial information when required Pricing queries are passed onto Sales

JOB REQUIREMENTS
Minimum Educational Requirements and Work ExperienceCredit Management qualification 5 years' experience in Accounts Receivable role Advanced Excel skills JD Edwards (ERP) experience advantageous

Functional and Technical Competencies:
Management Reporting & Analytical Skills, Corporate Policies/Procedures & Internal Control, Financial Plan & Business Support, Company & Business Knowledge, Management Information Skills, Planning and Organising
Behavioural Competencies:
Effective Decision Making, Planning and Organising, Teamwork, Communication, Technical Expertise, Big Picture Thinking, Change Management, Making Things Happen, Initiative
Job Posting End Date:
Target Hire Date:
2025-05-01
Target End Date: