Job Description

Main purpose / objective of the position:

The primary responsibility of the role is for the organisation to understand and interpret


finance data related to accounts received. To ensure delegated finance tasks are properly


completed and monitored in line with policies and procedures and that any issues are


investigated, resolved, or reported.

Operational Deliverables:

To manage and control all allocated customer accounts, within defined limits of authority and the customer predefined credit limits and credit terms. To ensure correct initiation of financial debit and credit notes, re-collection of items unpaid, liaising directly with all customers, collection of all outstanding monies. To ensure timeous accurate matching/allocation of all payments collected (as per customer instruction, remittance advise, customer payment reconciliation), reconciliation of all customer accounts allocated to the incumbent and the reporting of all credit results to the Account Receivable Manager To accurately initiate journals for Inter account transfer, small write off/write up, bad debt write off (where applicable). To minimise all risk pertaining to customer accounts To provide accurate comments on weekly aged debtors report. Ensure all payments are valid and must reflect on bank statement before allocations are processed. To resolve all incorrect charged items on customer accounts. To ensure that daily account verifications take place and anomalies are discussed with Accounts Receivable Manager To ensure excellent Customer Service at all times. To ensure professional liaison with internal and external stakeholders To ensure all payments received are valid and to report any fraudulent transactions. To provide assistance to the Auditors on all requirements (for internal and external auditors)

Stakeholder Management

Support the account leadership in complaints investigation and liaise with function heads and audit and compliance to resolve complaints or disputes. Where appropriate for any finance failures or complaints, identify remedies and implement approved recommendations of investigations, leading to change management as necessary

Experience / Education:

Minimum BCom (Accounting) degree. Other academic qualifications will be advantageous (SAIPA, CIMA, CA(SA) etc) 3-5 years + credit management/debtors collections experience in a fast paced and target driven environment Legal related background will be an advantage Knowledge of lease administration will be an advantage

Skills required:

Computer literacy: SAP; MS Office - Excel Advanced, Outlook and Word; Administration Skills Time Management Business planning Knowledge required: National Credit Act POPIA Act / FICA Act Contract Management (leases and suppliers) Legal processes IS, BS, Budgets, etc. GAAP Debt collection

Competencies required:

Communication; Analytical Thinking; Problem solving & decision making; Customer Relationship Building; Change Leadership; Financial and Business Acumen; Applied * Strategic Planning; Challenging environment adoption