Job Description

Skills and Expertise

• Have in-depth knowledge of Acumatica Financial, Distribution and Manufacturing modules.
• Experience working with MS SQL Server
• Possess a minimum of 3 years of experience as an Acumatica consultant,
• Experience in handling at least 5 Acumatica implementations, which include but are not limited to, setup, configuration, and, if applicable, customization
• Have in-depth knowledge of the Acumatica application having implemented at least 5 new customer solutions.
• Be able to guide customers throughout the software implementation process and deliver timely, outstanding post-implementation service and support.
• Be experienced with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience would be preferred.
• Understand common industry business practices related to accounting, sales, manufacturing, inventory management etc.
• Demonstrated ability to meet deadlines while handling multiple projects successfully.
• Outstanding organizational, time management, communication, and listening skills required
• Exhibit strong interpersonal, customer service, decision-making, and analytical abilities
• Ability to function effectively in collaborative, team-oriented environments
• Ability to travel, as needed
• A relevant Bachelors degree: IT an advantage

• Be passionate about ERP software and consulting
• Exhibit a high level of energy, urgency, engagement, and 100% accountability
• Have an innate curiosity, combined with a thirst for knowledge & a creative mind, that will allow you to provide simple solutions to complex customer challenges

• Conduct in-depth discovery meetings, targeted at understanding, capturing, and identifying the business requirements and operational objectives of the customer.
• Produce professional documentation of current challenges, future requirements, and benefits in a manner appropriate for clients and prospective clients; create Statements of Work (SOWs)
• Perform project scoping, planning, business process mapping, UAT testing
• As the Subject Matter Expert on the solution, provide guidance and direction to both internal implementation team and customer implementation team
• May contribute to the business development process by participating in sales calls, assisting with proposal development, and delivering presentations
• Provide prompt, exceptional customer service and support

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