Job Description

:OverviewWe are PepsiCo.PepsiCo is proud to be one of the worlds leading food and beverage companies. Every day, we are dedicated to bringing our mission to create more smiles with every sip and every bite to life. Our products are enjoyed more than one billion times a day in more than two hundred countries and territories around the world. Our portfolio including Lays, Doritos, Gatorade, Pepsi, and Quaker consists of many iconic brands that generate more than US $1 billion each in estimated annual retail sales, helping to deliver more than US $70 billion in net revenue in 2020.Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive. Through PepsiCo Positive, we are charting a new course to drive positive action for the planet and people. PepsiCo Positive is an end-to-end strategic business transformation with sustainability at the centre of how we will create growth and value by operating within planetary boundaries and inspiring positive change.In South Africa (SA), you will find our products across the region at breakfast, lunch, or dinner. At the gym or on the field. In the office or on the go. We refresh, restore, and rejuvenate our consumers all day, every day with our key brands including Simba, Lay's, Liqui Fruit and Bokomo range of cereals. PepsiCo SA employs more than 13, 000 people across our three business divisions: Bakeries, Grains, Foods, Fruit, Snacks, Juice & Beverages.
ResponsibilitiesWhat are we looking for?

• Accountable for the scanning of all Transporter Documentation: PODs, Credit Notes (Return & Buybacks), and all Supporting Documentation i.e. Claims, Pick-up-slip, CHEP documentation etc.
• Daily Update of the exception report on Laserfiche. Provide reasons for outstanding Documents
• Ensure the CDC meets all COSO requirements and effectively test Key Controls on a regular basis
• Ensure zero outstanding PODs and Credit Notes
• Review Weekly Signed copy of LF Outstanding Report detailing status of each delivery
• Develop, monitor and adapt KPIs to address Operational and Performance requirements
• Attend to queries that cannot be resolved by the Admin Clerks and ensure they get resolved by directing them to relevant departments or provide feedback through investigation
• Daily processing of EFT payments in DMS
• Responsible for processing Key Accounts Driver claims and submit paperwork to HR department
• Ensure investigations are done on Head Office Claims and give timeous feedback to Finance. This includes Consolidated Return schedules and Spar Gateway Claims
• Verify the completeness of the Stock Count file that it contains the signed off Original Stock Adjustment Report and Adjustment for the Week Report
• Plan, set and manage staff performance objectives through performance discussions with all staff to improve and/or maintain individual staff performance
• Compile and execute individual staff development and overall staff bench plans to improve team capability and ensure continuity in conjunction with HR
• Highlight all possible financial risks to business operations timeously and assist with the formulation of corrective action plans
• Ensure all processes are mapped, documented and comply to the SDCA principles. All processes to be reviewed and PIs updated every 6 months

Cost:

• Ensure Claims reduction targets are met
• Ensure CHEP documentation is always scanned and checked
• Manage overtime of the team
• Manage absenteeism

2% * Ensure no outstanding PODs (Proof of Delivery) or Credit Notes (CNs) - no POD write offs. All PODs/CNs to be processed and scanned within 7 days of despatchService:

• Ensure all PIs agreed in the daily scorecard is tracked and deviations managed through root cause analysis and actions
• Ensure claims management and engagement with customers/ AR team is done within timelines and in a professional manner
• AR Claims to be managed weekly with commentary to resolve. Ensure Qliksense is updated daily and the claims threshold is maintained

Quality:

• Ensure basic housekeeping and 5S principles are adhered to in the office environment with clear physical flow of PODs and tracking of where every POD in process is. Ensure all PIs on compliance is completed daily
• Ensure 100% adherence to Health and Safety policies
• Ensure on time submission of Key Control quarterly feedback and sample results

People:

• Managing staff performance and take corrective action
• Identify training needs for office staff
• Ensure sound management policies and practices are in place and adhered to
• Ensure disciplinary action is taken where recurring deviations to standards are found

QualificationsWhat will qualify you for this role?

• 3 Year Tertiary Qualification
• Minimum 3 -5 years relevant experience in Administration, Claims Management
• Computer literacy with advanced knowledge of MS Excel, MS Word and Outlook
• Good business communication skills on oral and report writing
• Strong knowledge of News page & WMS
• Proven experience in managing Teams under pressure

PepsiCo is an Equal Opportunity Employer in line with the Employment Equity Act"

PepsiCo