Administration Clerk & Receptionist (falcon)
Howick, KwaZulu-Natal, South Africa
Job Description
Falcon is seeking Administration clerk and receptionist responsible for the effective and accurate administration to ensure efficiency of the business and to will play a vital role in ensuring smooth interactions between our administration, employees, customers, and external services.ResponsibilitiesTelephone Management
- Handle incoming and outgoing calls efficiently, managing the switchboard.
- Channel calls appropriately and provide directory services.
- Offer information to callers and visitors with professionalism.
- Welcome customers warmly and portray a professional image of our company.
- Identify the purpose of each customer's visit and address inquiries effectively.
- Follow up with customers awaiting service to ensure satisfaction.
- Complete reports on absenteeism and incidents, managing IOD and Provident Fund claims.
- Assist with travel bookings, manage personnel files, and log IT issues.
- Provide support for the Marketing department and manage the Managing Director's schedule.
- Handle debtors queries and FICA registrations for new COD customers.
Experience: At least 2-3 years of relevant administrative experienceRequired Knowledge & Skills:
- Strong customer service orientation
- Understanding of organizational structure
- Excellent telephone, communication, and interpersonal skills
- Proficiency in computer skills and time management
- Ability to plan, organize, and exercise sound judgment
Kindly note that a consumer credit record will be requested in respect of all appointments which involve dealing with cash or finances.
Should you meet the above requirements and be of the opinion that you can make a contribution to the company, kindly register and apply on our Career Page at www.groupcareers.co.za
Should we not have contacted you within six weeks of the closing date, you may assume that your application has been unsuccessful.CLOSING DATE: 31 October 2024
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Job Detail
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Job IdJD1362653
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHowick, KwaZulu-Natal, South Africa
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EducationNot mentioned