Job Description

Title of PositionAdministrative AssistantPost Number8021837; 8033560; 8033561Faculty/DepartmentUniversity of the Western Cape -> Deputy Vice-Chancellor: Student Development & Support -> Residential ServicesType of PositionPermanent - Full TimeLength of Contract PeriodLocationMain Campus - Bellville, WC ZA (Primary)
Unibell residence - ZAClosing Date8/11/2024Role Clarification & Key Performance AreasThe Division for Student Development and Support (SDS) plays a leading role in creating a holistically focused, enabling environment and provides excellent opportunities for students to develop to their full potential as active scholars and responsive citizens in South Africa. Applications for the post of Administrative Assistant are invited from vibrant individuals with experience in Student Housing facilities management or administration at an operational level. Experience at a tertiary educational institution or similar size organisation is preferable. The individual must be interested in constant self-improvement and development. Applicants must be client service orientated and understand students' needs, be passionate in providing and maintaining an environment which is supportive to students' academic and co-curriculum development and wellbeing.Responsibilities will include:

• Administer the checking in and out of students on Residence Management System and ensure proper record keeping.
• Effectively assist with coordinating, monitoring and execution of service provision according to accepted standards such as the curtaining - supply and upkeep, furnishing, laundry, linen.
• Assist in monitoring of residences service contracts (Access Control, Cleaning, Grounds & Gardens, Maintenance, Security, Transport), at a residence level.
• Maintain accurate residence records at a Residence level.
• Effectively monitor and maintain stakeholder relationship at a residence level.
• Regular reporting of operational matters to relevant to the supervisor.
• Ensure compliance and adherence to Safety and Health legislation at Residence Level.
• Support and provide checks on service iro Vacation accommodation.
• Act as a First Aider, monitor the First Aid kit, record and report of all incidents to supervisor.
• Support of Res Life strategies & initiatives, which may include meetings, training, workshops and events.

Minimum Requirements

• Senior Certificate or NQF 4 equivalent
• At least 2 years' relevant working experience
• Computer literacy (proficiency in MS Office)

Required competencies

• Computer literacy
• Good Customer service orientation
• Communication
• Must be willing to learn
• Must be able to work in a team
• Must be honest and have a sound work ethic
• Attention to detail
• Communication skills

In your application, you are encouraged to highlight your strengths and include anything else you deem exceptional and outstanding to be considered by the selection panel. In addition, please attach a cover letter motivating your suitability, a detailed curriculum vitae including contact details of three referees, and your highest qualification to your online profile.DISCLAIMER: By applying for the position, you consent to the University sharing your application, including curriculum vitae, with University stakeholders to process the application. In line with the University's commitment to diversifying its workforce, preference will be given to suitably qualified applicants in line with our Employment Equity Targets. The official retirement age at UWC is 65 years. The University reserves the right to not make an appointment, make an appointment at a different level, seek additional candidates and may conduct competency assessments.

University of the Western Cape