currently holds a vacancy for an Administrator: Bookings.
The purpose of the role is to provide prompt and quality service to customers relating to their vehicle bookings, acting as an interface between the technical team, Service Advisors, and the customer to ensure accurate vehicle bookings and quality service is delivered to customers.
The Service Bookings Clerk's main function is to provide support to the service department, where he/she will handle the bookings of the service.
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Position Overview
Applicants are welcome to apply internally directly to the below link by no later than
Should your application be short-listed, you will be contacted for an interview and/ or a psychometric assessment. If you have not received an invitation to attend an interview by
07/03/2025,
please consider your application unsuccessful.
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Specific Role Responsibilities
Specifications for these positions will be discussed if a candidate is invited for an interview.
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Qualifications and Experience
Minimum Qualifications and Experience needed:
Matric
Computer literate
Previous experience in dealership mandatory
Previous experience as a Bookings Clerk mandatory
Previous experience as a Receptionist
Customer Service Experience is essential
Technical Experience, advantageous
Knowledge of dealership policies and procedures is essential.
Knowledge of competitive motor industry.
Basic mathematical ability (numeracy)
Knowledge of relevant operating systems (Drive) would be an advantage.
Multilingual with languages generally spoken across the area and customer base is necessary.
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Skills and Personal Attributes
Skills and Personal Attributes
:
Minimum requirement:
Highly self-motivated, energetic and able to maintain a positive outlook.
Ethical
Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
A team player
Reliable
* Results driven and customer orientated
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