Administrator: Client Services Western Cape, Paarl
Paarl, Western Cape, South Africa
Job Description
Business unit, Department, ReportingBusiness Unit Cloud Platform Solutions
Department Service Management - Quality
Job grade OP1Core DescriptionTo provide accurate information on configurations and their documentation to support all the other Service Management processes, assist team with technical solutions and coordination with other teams in the business. The incumbent will also be required to maintain SHEQ compliance and storerooms for the client.Key Deliverables / Primary Functions
- Compile and Distribute Reports to SIMs and the Client
- Maintain SHEQ administration tasks on client site
- Manage and maintain IT Storerooms on client site
- Interface with Process Owners and technical support teams
- Review Resource Activities of team members and on Customer level
- Perform Analysis of Data used for Customer reporting
- Monitor Process Activities in the environment
- Verify Quality of Information in the CMDB
- Escalate Inconsistencies in CMDB to relevant support teams
- Review and Audit Data Integrity of the CMDB
Level of Engagement Interacting with clients as well as relevant stakeholders within BCX.Special Requirements / Employment ConditionAbility to work extended /long hours as and when requiredWorkplace / Physical RequirementsFull-time Client Based PositionBillable
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Job Detail
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Job IdJD1404401
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPaarl, Western Cape, South Africa
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EducationNot mentioned