Job Description

Bring your organisational, customer-centric and time management skills to this role as an Administrator for our client in the medical devices space.This role is onsite and you will be tasked with handling all administrative and coordinating case management activitiesKey Responsibilities:

• 2-years related experience
• Matric + related qualification
• Facilitate the intake process for new cases, including screening for the usability of medical data, assessing needs, scheduling appointments, providing follow-up services and tracke progress.
• Maintain accurate case records and documentation in accordance with established policies and procedures.
• Assist with case management tasks such as scheduling appointments.
• Provide administrative support to the team as needed, such as scheduling meetings, preparing agendas, and handling correspondence.
• Coordinating and handling 3D printing and logistics.
• Communicate effectively with team members, healthcare providers and other stakeholders to ensure timely and effective service delivery.
• Coordinate and participate in team meetings, trainings, and other activities designed to enhance program effectiveness and promote collaboration among team members.
• Assist in the development and implementation of quality improvement initiatives, policies, and procedures.
• Maintain the status of medical cases and provide updates to all staff members.
• Responsible for the return of medical devices and storage of medical devices.
• Manage the packaging requirements for medical devices; Boxing, packing, labelling and shipping instructions.
• Manage department and prioritize medical cases based on surgeons' requirements, medical device logistics and availability and that product is quoted correctly to the surgeons.

Performability