Validate, assess and accept low risk individual life policies
Validate and assess policy applications and amendments according to policies and procedures:
+ Does application meet all the requirements set for the specific policy (apply the validation rules)
+ Assess the application e.g. does the beneficiary make sense/ is there insurable interest/ is the cover within the limitation of liability Comply with legislation and ASISA protocols (TCF)
Responsible for new business administration on low risk individual life policies e.g. meeting all the deadlines for acceptance of applications/ deciding on which applications should be dealt with, before moving on to others/ follow-up on outstanding requirements set
Liaise with clients (i.e. policy holders, branch and sales staff) (TCF)
+ Follow-up on outstanding requirements
+ Explain to representatives and sales managers why certain requirements have been asked for
Assist with complaints resolution and compliance (TCF)
Monitor the timeously resolution of complaints in accordance with the complaints resolutions policy
Input into the complaints resolutions policy and procedure
Train staff
Train new staff members (when appointed) on correct procedures and decisions
Formal Education:
Matric
RE1 & RE 5 (advantage)
60 or 120 credits on NQF level 4 (Depending on the date of appointment in the industry) (advantage)
Underwriting certificate (advantage)
Experience:
6-12 months experience in long term insurance underwriting
1-2 years administration experience
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