Administrator: Sales
Western Cape, South Africa
Job Description
Sales administrators give clerical support to the sales team. They perform a number of duties focusing on customer satisfaction and coordinating sales team activities. They track reports, file invoices, forward phone calls, greet customers, schedule appointments, follow up on sales calls, and help make sales.
- Process orders via email or phone
- Check data accuracy in orders and invoices
- Contact clients to obtain missing information or answer queries
- Liaise with the Logistics department to ensure timely deliveries
- Maintain and update sales and customer records
- Develop monthly sales reports
- Communicate important feedback from customers internally
- Ensure sales targets are met and report any deviations
- Stay up-to-date with new products and features
- Understanding of sales performance metrics
- Excellent organizational and multitasking skills
- Contacting customers by phone or email to answer queries and obtain missing information.
- Maintaining and updating sales and customer records.
- Compiling monthly sales reports.
- Expediting orders through internal liaison.
- Directing feedback from customers to relevant departments.
- Identifying new products to add to those on offer.
- Grade 12
- Diploma or GED.
- An Associate's or bachelor's degree in Business Administration.
- Proven work experience as a Sales administrator or Sales support agent
- Hands on experience with CRM software and MS Office (MS Excel in particular)
- Familiarity with sales reports and sales records.
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Job Detail
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Job IdJD1325327
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWestern Cape, South Africa
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EducationNot mentioned