Job Description

Closing Date 2024/07/26
Reference Number MMH240719-3
Job Title Administrator: Underwriting
Position Type Permanent
Role Family Client Services
Cluster Momentum Corporate
Remote Opportunity Some of the time
Location - Country South Africa
Location - Province Western Cape
Location - Town / City Bellville
IntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za
Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role PurposeThe Underwriting Administrator will act as the liaison between theunderwriter and the client by communicating decisions, resolving client queries, arranging Fastlane service and completing documents to enable the underwriting process
Requirements

• Grade 12 (NQF Level 4)
• 1 Year experience in an insurance administration environment
• MS Office (Outlook, Excel and Word)
• Experience in Employee Benefits is preferred
• Underwriting administration experience is preferred

Duties & Responsibilities

• Answer queries telephonically and electronically
• Check and update data and underwriting requirements in order to determine action required on status report
• Complete required documentation as per departmental guidelines
• Keep abreast of product and industry knowledge in order to efficiently respond to member queries
• Identify risks to the company and escalate accordingly
• Take ownership of client queries and provide first time resolution to ensure client retention and satisfaction

Competencies

• Planning and Organising skills
• Accountability
• Attention to detail
• Customer orientation
• Communicating with impact

PolicyWe are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

Momentum Metropolitan