Job Description

Summary

U-turn is a leading organisation in developing pathways out of homelessness. We are looking for an Administrator to join our team at our Claremont Service Centre from

1 April 2025

This position

There is an opportunity for a person with strong administrative skills and experience to join the U-turn team as an Administrator at U-turn Homeless Ministries.

Reporting directly to the Unit Manager, the candidate will play an integral in performing administrative functions to support the daily operations of the business.

This position is suited to someone who has strong multi-tasking capabilities and who will enjoy applying their skill-set to a broad range of functions working within a fast-paced and rapidly growing environment. The ideal candidate will also be someone who is happy to work in an organization with a strong Christian ethos.

Background

U-turn is a thriving non-profit that exists to equip homeless people with the skills to overcome homelessness. Founded in 1997, we believe that every homeless individual is intrinsically valuable and should have access to an effective pathway to address their physical, spiritual and emotional needs so they can leave the streets and become a long-term productive member of society.

To help people overcome homelessness we operate a phased approach that includes addiction rehabilitation, counselling, life-skills training and sheltered work placement in one of our social enterprises. Through this process, the programme inculcates a healthy work ethic, furnishes modern job skills and gives 18-24 months of real work experience so that individuals can be gainfully employed in the modern South African economy.

Our graduates enter the open market employment and show an above 85% long term success rate! We are actively working to expand to more locations in Cape Town and across South Africa.

Service Centres

U-turn's Service Centres provide services to people living on the streets in order to prepare them for and to support them on a journey of change. This includes providing food and clothing (and in some cases access to a shower and a bed for the night), therapeutic and development based interventions, and recovery support for those struggling with addiction. The ultimate aim of the Service Centre is to prepare individuals to participate in our work-based rehabilitation programme.

Key areas of responsibility

Data Capturing Petty Cash management Voucher Shop Stock management Assist staff with relevant administration Reception Duties Events Use, Contribute and Improve systems

Experience and Skills

At least 2 - 3 years of experience and knowledge of Office Administration Experience in Salesforce (an advantage) A valid driver's license (essential) Strong administrative skills The ability to multitask High attention to detail Emotionally mature individual

Personal attributes

Passion for U-turn's mission and values. Highly organised Can-do/flexible approach Problem solving and innovation Eye for detail Proactive, conscientious and accountable Confident in understanding and manipulating data Able to work at pace A client-service orientation A strong commitment to teamwork Able to build and maintain excellent working relationships with colleagues and external stakeholders Able to work respectfully with people from different backgrounds A positive, friendly and professional attitude

Organisational Fit (where applicable)

If in recovery - actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour If employed as a Professional - affiliation with professional board, continued personal Development and accessing supervision Gospel orientation - connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social Action

Next Steps

Candidates interested in this position should apply online at https://homeless.org.za/careers/. The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required knowledge skills set outlined above. Please note that applications without a letter of motivation will not be considered.

Job Type: Full-time

Work Location: In person

Expected Start Date: 2025/04/01