Job Description

Job Title: Aftermarket Specialist: UNC,Filter & Oils

Company: Komatsu South Africa

Location: H.O. Tech Serv

Reference Number: 7136

Grade: Salaried C4

INTRODUCTION:

Komatsu South Africa has an opportunity for an Aftermarket Specialist: UNC,Filter & Oils to join the Aftermarket Department based in Germiston, Head Office. The successful candidate should have a 3 year Degree / Diploma in a technical field and 4 years experience in the mining & construction equipment consumbales with a proven technical track record in Komatsu products (GET; Undercarriage; Filters and Oil Lubricants) and proven strength in customer service/liaison . An Engineering Degree would be an added advantage.

QUALIFICATIONS:

• 3 year Degree / Diploma in a Technical field
• A Degree in Engineering (An added advanatge)

EXPERIENCE:

• 4 years experience in the mining & construction equipment consumbalese.

Additonal experiennce requirements:

• SAP BI Reporting
• SAP Stock Level Monitoring
• SAP BI Download & Analysis
• Stock monitoring, back-order analysis, quoting

SPECIFIC DESCRIPTION OF ROLE:

• Informs subordinate staff of contractual details/terms/policies & procedures
• Fosters good working relationships with suppliers
• Supervises provision of contracted Services / Service Level Agreements
• Monitors execution of contractual terms and conditions agreed by own- and supplier organisation
• Supervises and executes the provision of contracted services/ Service Level Agreements
• Monitors fabrication quality of locally produced and packaged filter and oil products
• Adheres to the Procurement & Supplier management policy & procedures
• Monitors supplier workload and production timelines to meet strategic goals
• Generates standard reports on contractual agreements & SLA's
• Remains up to date with Safety procedures
• Instructs / imparts knowledge and procedures to colleagues
• With input from regions/head office, drafts sales plan /forecast with commensurate visits, activities and targets for defined products, customers and/or geographical areas
• Develops and maintains relationships with stakeholders (internal and external) via the operations, to drive sales
• Supports parts sales - GET/UC/Filters/Oils
• Generates orders for parts
• Review price competitiveness
• Conduct Wallet Share analysis for top customers
• Collates and gathers information for use in sales analyses, such as customer information and history, sales information, market information, Komtrax data, Parts usage, etc.
• Identify, plan and report inventory requirements for undercarriage products based on machine wear reports
• Drafts standard sales reports (actual vs forecast), leads, machine utilisation trends, etc.
• Identify and report slow moving products
• Plan training for internal staff and customers
• Assess GET/ UC/filter and Oil commodity part training requirements in KAfH regions
• Executes training workshops and seminars for both internal and external stakeholders.
• Stays abreast of new GET/UC/Filter/Oil product features and functions
• Support operations on technical questions (GET/UC/Filters/Oils)

Recruitment and selection processes are managed according to Komatsu's B-BBEE policies

Internal applicants receive preference

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

Komatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.

Komatsu