Job Description

Role Purpose:

The candidate will be responsible for the overall planning, governance, and successful delivery of Software and Business projects/epics into the business. The candidate must have practical experience of having managed large deliverables (Software and Business implementations) in an agile environment. The client is a retailer operating in the travel retail sector, established in 1999. The business's core focus is on providing retail food & beverage as well as duty free retail products, services, and technologies to its B2B and B2C customers, through multiple channels. The client is a global SME company, allowing exposure to different cultures, technologies, solutions, and techniques during projects. The client supports career development and growth of its employees. The teams are globally distributed so we have adopted a fluid approach to remote vs office-based work, encouraging freedom, fluidity of working location, collaboration & exploration.

Responsibilities:

Liaise and work with the various stakeholders (Including clients) and Business Unit Executive Heads to align the objectives/outcomes of the assigned programme with the Businesses overall strategy and goals.

Drive programme priority across business units.

Guide business units on resourcing and structure across Projects/epic.

Ensures all Projects/Epics have a clear benefit hypothesis / statement and clear acceptance criteria.

Manage the Programme approval and prioritisation procedures.

Align Programme Deliverables

Coordinate and synchronize Projects/epic-related activities with all stakeholders.

Manage the Programme budget.

Manage the Programme Risk Register.

Defining the programme governance (controls)

For Software Projects, collaborate with the Software Product Management and System and Solution Architects/Engineering to decompose the project into features and prioritize the features of Agile Release Train (ART) backlogs.

Manage Program Increment (PI) Planning, System Demos, and other SAFe ceremonies.

Continuous coaching of SAFe for roll out across additional business units.

Understand and report on the progress of the Projects/epics MVP deliverables with key stakeholders.

Continually assesses the viability of the Projects/epic, leading indicators and the outcomes defined for the epic.

Working closely with Project Managers/Scrum Masters for projects within the programme.

Working closely with Test Managers for projects within the programme.

Education and Experience:

Relevant tertiary qualification.

Agile Project Management certification (preferably CPAPM or SAFe).

10+ years in Project Management (At least 5 in managing Agile Projects). Experience in managing projects with both physical and digital products.

Experience with Scaled Agile Framework Portfolio Management is advantageous.

Experience with Office 365 (Microsoft Project, PowerPoint, Word, Teams, and Excel).

Experience with tools like JIRA, MS DevOps, etc.

Experience with Design Thinking tools like Miro, Figma, etc.

Experience with DevOps and increasing Continuous Integration /Continuous Deployment maturity is advantageous.

Skills and Attributes:

Deep understanding of iterative product development methodologies - such as SAFe and scrum methodologies.

Ability to work with and influence remote teams.

Strong planning, communication (written and verbal), presentation, negotiation, facilitation skills.

Strong leadership and management skills.

The ability to manage project/product budgets.

The ability to coach business units to manage resource allocation.

The ability to find innovative ways to resolve problems.

Project Cross Skills would be advantageous (Change Management, Test Analyst, Business Analyst etc.).

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