Job Description

MAIN PURPOSE OF THE JOBThe Relationship Manager is responsible for fostering single-client ownership throughout the entire client lifecycle. The Relationship Manager is responsible for the end-to-end Client Relationship Management, and Client Experience Management.Markets products and services to existing clients and/or new clients with the aim of growing the lending Loan Book in relations to the Client Segmentation model for commercial and development farmers.On receipt of client interests, the Relationship Manager views past performance of clients and assess potential of the deal. Advises clients on the requirements for applications and sends pack through for completion. For viable deals visits clients and performs an analysis on the institution/organization of a new potential transaction. Acquires all documentation prior to deal structuring. Works in consultation with members of the Agriculture Economics & Advisory Division (e.g. Agriculture Specialist); Risk Management (e.g. Credit Managers and Analyst) to construct deals.To provide recommendations on the viability of the loan application based on analysis and interpretation of, amongst others:

• Management shareholding structure, organizational structure
• Governance matters
• Competitive advantage

Preferred Minimum Education and Experience

• Relevant 3 year qualification in commerce, business, banking, or other relevant and equivalent qualifications.
• Experience in the management of client relationships, preferably in a financial and customer facing environment - 3 to 5 years.
• Knowledge to assess a business case for an agricultural farming business and the competency to interpret financial statements, and do financial calculations - 1 to 2 years.
• Basic knowledge of credit principles and practices and relevant legislation - 3 years.

Critical Competencies

• Microsoft Office
• Analytical Skills
• Customer Service Orientation
• Financial / Business Acumen
• Agricultural Industry
• Organisational analysis and market evaluation
• Strategy analysis and governance assessments
• Credit Risk assessment
• Structuring of Corporate and Commercial transactions

Additional Requirements

• Valid SA driver's license
• Willing to travel extensively
• Extended hours as and when required

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