Who are we?The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms.What will you do?The experience investigations team is responsible for delivering business insights through retrospectively looking at experience. The team is also one of the few within the broader Sanlam Group to be a custodian of a Business Intelligence (BI) asset. The vision for the team is to fully digitalise our processes, and also to further enable consumption of new age statistical/actuarial techniques to add business value.Output/Core Tasks:
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