Anchor/duty Manager

South Africa, South Africa

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Responsibilities:

Report to lodge manager and assistant lodge manager
Ensure ultimate guest relations in the lodge and that the "at home" personal attention levels are maintained
Management and training of the lodge staff in line with the company standard of excellence
Maintain the highest standards of housekeeping, maintenance, and gardening to ensure that all areas are always kept clean and tidy, and style and design are not eroded
Effective financial management through the administration of orders and effective stock control
Effective daily administration of the concierge and reception duties
Active participation in and effective communication and support of the companys' conservation message and purpose

Skills/Experience:

A minimum of 4 years' work experience ideally 2 years as a trainee and in a well-recognized five-star hotel or a world-class lodge, as an assistant manager
High standards of service excellence and a passion of the industry
Exceptional food and beverage knowledge of its preparation and terminology
Awareness of dietaries and allergies
Excellent management ability and communication skills
A clear understanding of basic labor law and disciplinary procedures
A developmental approach to staff
Understanding of housekeeping and maintenance procedures
A hardworking, cooperative manner
Attention to detail
Assertiveness, patience, and good organizational skills
Valid Drivers license
Nationality or valid working visa

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