Job Description

About us:Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We're committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.Since 2013, we've helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We're available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.About the team:Our anti-financial crime team looks after our global business and consists of four teams being Anti-Money Laundering Operations, Anti-Fraud, Market Surveillance and anti-financial crime Analytics. Our mission is to protect Luno and its customers from financial crime while ensuring we maintain a world class compliance function in an ever more regulated world.We work in a fast paced environment, collaborating with other business units, including Engineering, Product, Onboarding, Legal and Risk teams, servicing the business on an international level together with the teams from Africa, Asia Pacific, Europe and the United Kingdom.The role in a nutshell:You will form part of the Anti-Financial Crime (AFC) team based in South Africa and Malaysia, and you will report to the Head of Anti-Financial Crime.Your primary focus will be supporting the Head of AFC in ensuring a consistent, efficient and effective approach to governance, reporting, process frameworks, engagement with regulators, auditors, bank & payment partners, vendor/partner management and the coordination of risk assessment initiatives.You will act as the liaison between internal and external parties regarding a wide variety of anti-financial crime-related matters. You'll also be working closely with the anti-financial crime leadership team, as well as the Compliance Advisory team to support cross-department operational initiatives, ensure regulatory compliance and prevent and responce to financial crime risk.Your mission will be:

• Supporting the Head of Anti-Financial Crime in the administration and organisation of team-wide operational processes;
• The identification of areas of improvement / deficiencies pertaining to the operational efficiency of processes and the continuous improvement thereof;
• Managing the anti-financial crime process framework, ensuring alignment across anti-financial crime teams and supporting functional managers and team leads with the development of required processes and guidance;
• Compiling presentations for internal and external stakeholders including governance committees, banks, payment partners, industry bodies and law enforcement agencies;
• Supporting anti-financial crime teams in external and internal compliance audits and engagements with regulators;
• Managing and responding to due diligence requests from bank and/or payment partners;
• Supporting anti-financial crime teams with the remediation of audit/assurance findings;
• Manage and guide annual risk assessments in the areas of anti-money laundering, anti-fraud, and anti-bribery and corruption;
• Support the Head of Anti-Financial Crime with the management of vendor contractual and commercial relationships, including invoicing and onboarding;
• Ensures timous submission of anti-financial crime teams, and governance reporting including monthly key risk indicator reports;
• Supporting functional managers and leads to achieve SMART Goals and execute the anti-financial crime strategy and roadmap;
• Maintain open lines of communication with team members and functional leads, including on priorities, policy and processes as well as lines of communication with the Head of Anti-Financial Crime;
• Anticipate the need for, develop, implement, conduct and manage role based training and taking ownership of the execution of training;
• Responsible for implementing and overseeing assurance (1LoD) testing on operational processes within the team;
• Governance and reporting in respect to team performance, progress tracking, service level agreements, key risk indicators and operational metrics;
• Coordination and management of senior management approvals;
• Working with the Compliance Advisory team to ensure that anti-financial crime operations are regulatory compliant and manage the implementation of new regulations or changes to existing regulations;
• Supporting Luno's compliance efforts across multiple geographies; and
• Supporting the business with anti-financial crime operations-related queries, including triaging received queries and resolution of questions pertaining to Luno's compliance procedures

A little about you:

• A relevant university degree from a recognised tertiary institution;
• At least 4 years experience in an anti-financial crime-related role;
• Have a track record of working in FinTech or RegTech environments;
• Drafting process documents and reviewing policy and process frameworks;
• Managing engagements with regulators and payment/bank partners;
• Managing the process of addressing findings of functional assessments;
• Executing annual risk assessments in the areas of anti-money laundering, anti-fraud and anti-bribery and corruption;
• Managing vendor contractual and commercial relationships;
• Managing and responding to due diligence requests from regulators, banks and payment partners.

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno ExchangeWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Luno