Application Support Analyst
Port Elizabeth, Eastern Cape, South Africa
Job Description
:NOV Africa is seeking a self-motivated Data and configuration Analyst to join the Rig Technologies team in Gqeberha. The successful candidate will work directly with the technical team in the Connected Products group and will serve as the technical reference to ensure the performance and availability of our online solutions in NOV development, test, and production environments.DUTIES & RESPONSIBILITIES:
- Performs installation, configuration, and upgrades of the Connected Product solutions.
- Monitors solution performance/availability; suggest alternative approaches when applicable.
- Works with the Connected Product Development Team to troubleshoot issues reported by the customers/stakeholders; record the issues in the ticketing system.
- Documents the implemented solution, bug fixes, etc. and create troubleshooting documents
- Perform other work-related tasks as assigned.
- Comply with all NOV Company and HSE policies and procedures.
- Undergraduate or Graduate Education: Degree in computer science, information science, information systems management, mathematics, operations research, statistics, or technology management.
- Education: All academic degrees and coursework must be from accredited institutions
- Experience must be IT related (Essential)
- Software Development skills/experiences a plus
- Windows/Linux server experience a plus
- Scripting knowledge in Python,C# and/or Bash Shell
- SQL knowledge
- Microsoft Excel Proficiency (Essential)
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.Service Above All
This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.About the Team: CorporateOur family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
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Job Detail
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Job IdJD1392682
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPort Elizabeth, Eastern Cape, South Africa
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EducationNot mentioned