Overall Purpose of the Job (Please provide a summary of why the job was created and what the main responsibilities areThe Application Support Team Leader is in charge of making sure that the applications/ systems they are responsible for are working, optimally. They work with the technical team to develop new ways to improve systems, and they also work with users/ customers to ensure that the systems they build are reliable and meet customer needsTheir role is to lead, motivate and support a team of Applications Support Specialists in line with defined targets and operational policies and procedures and to drive the team's performance to ultimately ensure consistent delivery of customer satisfaction and an exceptional customer experience.Provides service on a shift bases for the Tertiary Business:
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