Appointment Coordinator (admin & Customer Support) Remote

Cape Town, Western Cape, South Africa

Job Description


Appointment Coordinator (Admin & Customer Support) RemoteJob Location: RemoteWorking Hours: Flexible (Generally 8 AM 4 PM OR 9 AM 5 PM)Reports to: CEO & Sales ManagerSalary: R17,000 - R20,000 per monthAbout the RoleWe are looking for a professional, friendly, and well-spoken Appointment Coordinator to join our team. This role involves responding to inbound leads and scheduling appointments no sales or quote generation is required. The ideal candidate will have a warm and engaging personality, excellent communication skills, and the ability to represent our company professionally over the phone.Key Responsibilities

  • Respond to inbound leads and schedule appointments efficiently.
  • Book appointments directly into our CRM (iMove) for the Sales Manager (training provided).
  • Follow up on calls through our CRM system to confirm details and ensure smooth scheduling.
  • Maintain clear and effective communication with the team.
  • Provide a professional and friendly experience to potential clients.
What Were Looking For
  • A friendly and engaging personality with a professional phone manner.
  • English as a first language with excellent spoken and written communication skills.
  • Highly organized and reliable, able to manage appointments independently.
  • CRM experience is a plus but not required (training provided).
  • An independent worker who takes initiative and maintains professionalism.
  • Previous UK calling experience is beneficial but not essential.
This role does not require advanced technical skills but demands the right personality. We are looking for someone who is dedicated, hardworking, and personable. If you are confident on the phone and can build rapport effortlessly, we encourage you to apply.

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Job Detail

  • Job Id
    JD1416105
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    R17000 - 20000 per month
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned