Job Description

• Carry out fault diagnosis to aid and speed vehicle servicing.
• Ensure diagnostic equipment is used in vehicle examinations.
• Ensure DCSA procedures and policies are carried out during repairs & printouts kept.
• Ensure faults are accurately diagnosed to customers satisfaction.
• Discuss matter with Service Advisors as required and provide lucid explanations.
• Co-Operate in vehicle care and safety whilst dealing with vehicles.
• Ensure that comebacks are limited to minimum.
• Attend to breakdown calls as and when required.
• Ensure vehicles are returned to customer after service in neat, clean condition.
• All parts to be signed for at parts department and used on relevant vehicle.
• Unused parts to be returned to parts department.
• Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint.
• Give advice or use techniques which ensure quality but safe time.
• Provide a fault finding and systems diagnostic service on motor vehicles to aid and speed the work of mechanics.
• Complete forms and documentation included in the companys service routine.
• Draft and prepare any reports required.
• Make suggestions and give advice regarding any special promotional campaign and take part in campaign.
• Ensure that overalls and work area is kept clean and tidy at all times.
• Job Cards to be complete in full and handed to service advisor as soon as vehicle is repaired and repair clocking carried out correctly.
• Attend training courses provided by Daimler and Cargo Motors.
• Assist with other reasonable requested duties as and when required.

Position OverviewMercedes-Benz The Glen currently holds vacancy for 3x Apprentice L1. Reporting to the Service Manager, the primary purpose of this position is to repair Passenger Cars & Vans according to dealer/distributor's standards and specifications in the most productive way.
Specific Role Responsibilities

• To provide a technical and diagnostic service within the service department.
• To utilize modern diagnostic equipment to maximum in effecting vehicle service and to interpret findings.
• To discuss service detail with customer as required.
• To accomplish servicing of electric equipment as required.

Qualifications and Experience

• Grade 12 - Maths and Physical Science
• N2 -Engineering Science, Technical Drawing, Maths, Motor Trade Theory
• Valid Drivers License

• Mercedes-Benz The Glen, a Division of Motus, is an Equal Opportunity Employer and preference will be given to Employment Equity candidates.
• Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications.

Skills and Personal Attributes

• Good Interpersonal & Communication Skills
• Ability to operate under pressure and in a team environment
• Attention to Details

Motus