Job Description

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients needs. to find out more about who we are in a nutshell.

Please note by registering your details for this Talent Pool you acknowledge a potential, future relevant role within Tsebo Cleaning Solutions and that this is not an active vacancy. Our business recruits throughout the year, and job roles will become live at different times in different locations. By applying you will be considered for all similar roles in Tsebo Cleaning Solutions when they open.
Duties & Responsibilities

Operations and Service Delivery

• Act with utmost urgency when attending to any client request

• Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to. Output based contracts must be managed efficiently

• Pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions

• Ensure work schedules/job cards are in place for each position and relevant to site

• Ensure consistently high service standards are maintained for all services in scope with regular site visits and inspections Labour management

• All unit staff making use of the biometric system should ensure that the biometric system is in use and managed according to the set requirements. Operations managers must ensure adherence to this

• Operations managers are responsible to approve salaries for their units and to actively monitor labour/turnover ratios per contract

• Operations managers are responsible to ensure that contract managers and supervisors abide by the company disciplinary code and that this is consistently applied

• With reference to recruitment and new appointments, policies, procedures and deadlines to be adhered to Communication

• Regular client meetings with at least one formal documented client meeting per month to ensure client needs are understood and expectations are met

• Responding to clients and management request timeously and providing necessary action required. Ensure monthly completion of reports required for specific services as agreed with clients

• Responsible to regularly keep your line management informed of pertinent issues relating to your contracts Health and Safety

• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation Unit Finances

• Ensure each unit is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses

• Ensure that only accredited suppliers and approved products are used

• Compile accurate budgets and forecasts in line with company deadlines

• Ensure correct billing and analysis of monthly financial results during financial sign off of trading accounts to identify any problematic areas and pro-actively take appropriate corrective action General

• To constantly be aware of current trends and new innovation in the industry and make suggestions how these could be implemented in the business

• To maintain a high standard of morale and motivation through good communication skills

• To attend meetings, training sessions and conferences when required

• To ensure that the companys objectives are achieved

• To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo Management

Skills and Competencies

• Understand cleaning principles and knowledge of company policies and procedures

• Knowledge of Infection Control and Safety regulations in healthcare environment

• Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific slas

• Business management principles, including proven financial skills

• Strong people skills and knowledge or Industrial relations Strong on client relationships and strong communication skills

Qualifications

• Minimum Matric

• Relevant tertiary qualification and/or healthcare environment experience

• Minimum of 5 years experience in a similar environment on middle management level

• Experience in managing large compliments of people and a large client portfolio

• Knowledge of legislation relevant to the cleaning industry

• Experience in managing staff and a number of contracts

• Knowledge of Infection Control and Safety regulations in hospitality environment

• Must have a valid drivers license and own reliable vehicle

Policy

Tsebo is committed to protecting your personal data as well as your rights relating to the information in line with the provisions of the applicable data protection laws.

As a company we are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants.

Please note that Tsebo will not charge individuals seeking employment any fees, whether for registration, application, administration or placement.

xc2xa9 All rights reserved.
Tsebo Solutions Group Proprietary
Limited (reg no 2016/224394/07)

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Tsebo Solutions Group