Area Manager

Nelspruit, Mpumalanga, South Africa

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Responsibilities

Leading multiple restaurants simultaneously
Coaching Restaurant Managers to ensure that store gains market share and achieve customer, people, and profit objectives
Drive customer excellence, facilities management, HR management, financial management, Informational management, risk management
Sales/ marketing and time management
High visibility leadership and management
Area manager success routine
Daily store audits with weekly and monthly feedback to managers
Regular Restaurant visits
Period and quarterly store audit routine
Attend Operations meetings and communicate with managers
Assist managers to draw up SMART plans
Following disciplinary procedures and chairing inquiries (presiding officer)
Assist with the opening new restaurants
Build and align and develop team according to company goals
Business annual planning (budget for the region)
Ensure that stores are profitable
Manage the local store marketing done by the Managers
Handle suppliers where necessary
Handle escalated customer complaints
Head Office inspections to ensure store is running operationally
Succession planning, people planning, and benching staff for senior positions

Requirements:

Business Management Diploma or Degree
3 years experience as an Area Manager - Fast Food or Restaurant Franchise managing multiple stores at the same time (8 stores minimum) (preferably Mc, Donalds Burger King or KFC)
Micros/GAAP POS experience
Valid Driver's license
Own reliable transport
Must be able to travel extensively
Only SA Citizens will be considered

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