Job Description

Responsibilities:

• Continuously maintain service delivery to existing strategic accounts. Ensure service quality, maintain goodwill and rapidly resolve any business issues that arise
• Monitor competitors (costs, brands, prices, actions, and trends) and market economic indicators
• Establish sales value and volume objectives by forecasting and developing annual sales/volume targets, for regions and territories, for existing and new product ranges
• Develop a new customer base / distributor network across the region
• Develop new product typologies and implement them into the local market & region
• Steer the sales resources according to the market strategic focus and outlook
• Business development: Orders, shipments, logistics, payments, and interactions with marketing & services
• Establish sales programs for the regional sales resources, setting sales targets by customers / area
• Optimise the deal-closing / result-orientation capabilities of the sales resources
• Lead the sales team in aligning target markets, developing individual and team potential, and following up on results achieved
• Prepare annual and quarterly sales forecasts, monitor sales targets according to national agreements and provide input for corrective actions
• Ensure customer satisfaction by providing a consistent and cohesive service, and always seeking feedback

• Bachelors Degree in Economics / Marketing (with a focus on sales management)
• 5-7 years sales and sales management experience within mid-sized companies in business-to-business industries (building materials, sanitary ware, plumbing, home appliances, power tools, DIY, heating and consumer goods), focusing on traditional channels, dealing with distributors & retailers
• Outstanding commercial acumen
• Able to connect well with the global marketing team on product development, pricing, and marketing communication
• Able to sell / promote the company through professional and trade channels
• Able to prepare budgets and forecasts at a local (South Africa) level and ensure timely reporting for business planning purposes
• Accomplished Excel user (pivot tables, VLOOKUP, database, etc.)
• Competent user of other Microsoft Office applications, familiar with sales software packages

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