Assistant Branch Manager

South Africa, South Africa

Job Description


Medirite Plus Protea Heights is looking for a dedicated Assistant Branch Manager to join our dedicated team and support in managing our store operations.Duties will include to maximize sustainable branch sales by:

  • Managing, supporting, and monitoring the effective sales of all unscheduled product lines including specialized health and beauty ranges (Skincare, Cosmetics, Vitamins, Personal Care), and managing the stock room.
  • Minimizing shrinkage and wastage.
  • Maintain replenishment process throughout the day to ensure excellent on-shelf availability for customers.
  • Maintain standards of shop floor presentation and on-shelf pricing.
  • Executing all pricing and product promotions.
  • Meeting and exceeding customer expectations.
  • Meeting monthly targets (sales/profit).
  • People Management.
Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.Job Advert Details
Job Category Retail
Job Objectives1. Sales maximization
  • Consistently maximize branch gross profit through effective management of key gross profit drivers.
  • Maintain stock holding days and stock ordering within required parameters.
  • Maintain 100% consistency and adherence to stock price changes.
  • Take corrective action to address sub-standard sales staff performance.
2. Minimization of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)
  • Identify all wastage as per the weekly wastage report and implement corrective steps to minimize wastage.
  • Ensure appropriate measures are implemented to minimize shrinkage for all known high shrinkage items and other items identified as per stock take counting reports.
3. Branch sales reporting
  • Provide timely and accurate reporting to the Regional Retail Manager.
  • Identify improvement opportunities and possible challenges, making recommendations for corrective action to proactively address these.
4. Effective merchandising and stock availability assurance
  • Ensure that the branch is merchandised according to company layouts and standards.
  • Promotional displays are erected and placed as per buyersxe2x80x99, suppliers and company requirements.
  • In consultation with the Regional Manager, proactively plan, monitor, and maintain consistent stock range availability and movement according to demand and make alternative arrangements for stock shortages, e.g. inter-branch transfers (IBTs).
5. Meeting customer expectations
  • Maximize customer loyalty by creating a consumer-friendly environment through effective people and process utilization.
6. People Management
  • Lead, motivate, coach, and enable direct reports to meet profitability and customer service standards.
  • Train and develop direct reports according to the core competencies of their roles and ensure coordination of training and the delivery thereof is done in a professional manner.
  • Correctly manage and respond to all disciplinary issues and grievances, when required, in a timely manner.
7. Housekeeping, health and safety, and compliance assurance
  • Comply with hygiene and housekeeping standards at all times.
  • Consistently adhere to audit and required legislative standards and statutory requirements.
QualificationsEssential
  • Grade 12 qualification
ExperienceEssential
  • At least two (2) years of retail sales management or supervisory experience.
Knowledge and Skills
  • Excellent communication and interpersonal skills.
  • Sound numeracy and retail sales skills.
  • Bilingual, preferably fluent in Afrikaans and English.
  • Competent in supervising others and leading others, as well as in administrative tasks.
  • Excellent customer service skills.
  • Knowledgeable in payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
  • Knowledge of supply chain and merchandising standards and principles.
  • Knowledgeable of regulatory requirements of various Money Market Transactions.
  • Sound knowledge of safety regulations and hygiene standards.
  • Branch-specific retail systems (e.g. ShopPos; OBS).
  • Handling of payments (processes and procedures).

Shoprite Holdings

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Job Detail

  • Job Id
    JD1356704
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    South Africa, South Africa
  • Education
    Not mentioned