Job Description

Job Summary DUTIES AND RESPONSIBILITIES:Operations:

• Ensuring linen and towels of different properties are collected daily
• Developing and enforcing linen storage and treatment SOPs
• Ensure that all the linen is washed, dried and stored daily
• Ensuring that different properties linen is returned to the correct property, within a reasonable time frame
• Keep effective control on all linen stock
• Manage the Guest Laundry services

Human Resources:

• In the absence of a manager: Allocating staff shifts, in accordance with labour law and company policies
• Administer monthly staff tests when required by manager
• Assisting in the training and coaching of staff, to help them perform their duties effectively
• To ensure that attendance registers are completed daily and in accordance with statutory regulations
• Participate in progressive discipline
• Assisting in employee development through status reviews, career and personal development
• Communicating with supervisors, peers and subordinates

Financial

• Ensuring that cost-effective chemicals and equipment is used
• Managing up-cycling processes to ensure only good quality linen is kept in circulation (Do Good Projects, pink linen etc.)
• Ensuring laundry equipment is serviced and maintained to ensure effective use
• Assisting other department with dying of clothing to lengthen clothing life span
• Ensuring that all linen is accounted for to minimise linen going missing

Management:

• Assisting in maintaining laundry machines and equipment
• Assisting in organising, planning and prioritising work according to specific needs
• Ensuring a safe working environment for staff is maintained
• Supervising staff and ensuring staff understand what their duties are
• Performing quality control checks
• Coordinating with other departments to assists in urgent/specific laundry service needs

General

• Upsell the guest laundry services
• Maintaining good relationships with other departments
• Maintaining a clean work environment that is compliant with company standards

MINIMUM REQUIREMENTS:Qualifications:

• Grade 12
• Hospitality/Accommodation Diploma or similar

Experience:

• At least 5 years experience in a similar position in a 4/5-star hotel
• Previous Management Experience

COMPETENCIESCommunication

• Able to read, write and converse in English
• Comprehension

Cognition/Thinking:

• Analysis/Reasoning
• Decision making & judgement

Personal Effectiveness:

• Self-Management
• Stress Tolerance
• Attention to detail

Interaction with Others:

• Influencing others
• Teamwork

Management Qualities:

• Business Alignment
• Strategic Vision
• Eagerness to learn

Thank you for applying with RAREcruit!Follow us on social media for the latest jobs, trends and market insight:Website:
global.comLinkedIn:Facebook:If you're not contacted within three working days, please consider your application as unsuccessful.By submitting your personal data and application you hereby confirm that you have no objection for RAREcruit (Pty) Ltd to retain your personal information on our database for future employment opportunities that may arise and, that the information you have provided is true, correct and up to date.
For more information please do not hesitate to contact us.RareCruitRecruiter

Job Mail