Assistant Lodge Management Couple

Madikwe, North West, South Africa

Job Description


A small high-end, 5* Lodge in Madikwe Game Reserve is looking for an xf0x9dx97x94xf0x9dx97xa6xf0x9dx97xa6xf0x9dx97x9cxf0x9dx97xa6xf0x9dx97xa7xf0x9dx97x94xf0x9dx97xa1xf0x9dx97xa7 xf0x9dx97x9fxf0x9dx97xa2xf0x9dx97x97xf0x9dx97x9axf0x9dx97x98 xf0x9dx97xa0xf0x9dx97x94xf0x9dx97xa1xf0x9dx97x94xf0x9dx97x9axf0x9dx97x98xf0x9dx97xa0xf0x9dx97x98xf0x9dx97xa1xf0x9dx97xa7 xf0x9dx97x96xf0x9dx97xa2xf0x9dx97xa8xf0x9dx97xa3xf0x9dx97x9fxf0x9dx97x98Candidates Requirements:

  • Previous experience in a high-end 5* establishment
  • Always make sure that the guests are having an exceptional guest experience
  • Must have a passion for the industry, and the people visiting the lodge
  • Own transport
  • Must fill in for the GM couple when they go on leave
  • Very good command of English, as you will be dealing with high valued international guests.
Him:
  • FGASA NQF4
  • FGASA Lead Trails Guide
  • Must have PDP, ARH, First aid certificate and NDT (North-West) up to date.
  • Overseeing the Guides department
  • Overseeing all Maintenance at the lodge
  • At least 5 years experience in a 5* lodge
  • Ethical guide.
  • Great work ethic
  • Team player
  • Interpersonal skill
Her Skills/Requirements:
  • Minimum 2 years experience in hospitality as FOH/Reservations/Spa Therapist.
  • Responsible for reservations and FOH duties as well as assisting lodge managers.
  • Overseeing all aspects of lodge operations, including guest services and the various departments such as: housekeeping, maintenance, and F&B.
  • The candidate will also be required to stand in while the current spa therapist/reservationist goes on leave, therefore must be fully qualified somatologist (ITEC, CIDESCO, SAAHSP or CIBTAC) and able to perform a range of treatments competently.
  • Great work ethic
  • Team player
  • Interpersonal skills
  • Strong administrative abilities.
  • Coordinate bookings/reservations, check-ins, and check-outs efficiently - taking and processing payments.
  • Curio shop sales and monthly stock takes.
  • Experience on PANHospitality reservations and accounting system would be a huge advantage.
  • Duties will also include, but not limited to, hosting of guests/agents and handling guest inquiries, concerns or complaints, and special requests in a professional and timely manner.
  • More duties include- room checks, and oversee the Housekeeping department.
  • Managing and supervising lodge staff, work schedules, leave applications, assign tasks, and monitor staff performance to maintain high standards of service.
  • It is very important that you have - attention to detail and problem-solving skills, the ability to work under pressure and leading by example.
  • Availability to work flexible hours and extra hours when required.
Package: Her - 10% commission on spa treatments
Accommodation: Live-in position provided (regrettably no pets or dependents).
Meals & uniform provided
Work Cycle: 6 weeks on and 2 weeks off. Ability to work and live in a remote, safari lodge environment.
Annual leave, Medical aid (after 6 months), Provident fund (after 6 months), UIF contributionFor more information please contact:Nikki Meiring

Wild Dreams Hospitality

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Job Detail

  • Job Id
    JD1328961
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Madikwe, North West, South Africa
  • Education
    Not mentioned