Job Description

Assistant Lodge Manager - st LuciaFull job descriptionLIVE-IN POSITIONJoin a distinguished establishment in the heart of St Lucia. We are seeking a dynamic and experienced Assistant Manager for our 4 star, 16 room lodge in St Lucia Estuary.Our ideal candidate isa mature person, that has extensive experience in housekeeping, f & b management and front of house of a 3-5 star lodge;able to manage a booking system preferably Nightsbridge, but also has a good working understanding of Excel and Word;administratively strong;attentive to detail;has great staff and guest relations;excellent in writing, reading and speaking in at least English, a positive if also fluent in Afrikaans;has at least 3 years working experience and a hospitality qualification or 5 years working experience if no qualification, but with matric;has strong servant leadership ability;is energetic;Description:Oversee day-to-day operations to ensure a seamless guest experienceSupervise and support front-line staff, ensuring high service standardsManage guest check-ins, check-outs, and inquiriesHandle and resolve guest concerns and issues promptly and professionallyCollaborate with various departments to maintain operational efficiencyAssist in staff training and developmentContribute to creating a positive work environmentPlay a key role in maintaining and improving service qualityBENEFITS:Competitive salary range: R15,000 R18,000Live-in position with accommodation provided13th Cheque3 weeks leave per year6 days off a monthOpportunity to work in a vibrant and beautiful locationProfessional development and growth within the hospitality sectorRequirements:QUALIFICATIONS AND EXPERIENCE:Proven experience in a managerial role within the hospitality industryStrong leadership and organizational skillsExcellent communication and interpersonal abilitiesAbility to handle and resolve guest issues with tact and professionalismFamiliarity with hotel management software is advantageousFlexibility to work in a fast-paced environmentJob Type: Full-timePay: R15 000,00 - R18 000,00 per monthAbility to commute/relocate:St Lucia Estuary, KwaZulu-Natal 3936: Reliably commute or planning to relocate before starting work (Preferred)Application Question(s):Are you familiar with Nightsbridge or a similar hotel booking system.Education:Diploma (Preferred)Experience:hotel management: 3 years (Required)Language:English (Required)Afrikaans (Preferred)Location:St Lucia Estuary, KwaZulu-Natal 3936 (Preferred)Work Location: In personExpected Start Date: 2025/03/01

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