Assistant Lodge Manager
Port Elizabeth, Eastern Cape, South Africa
Job Description
Job Title: Assistant Lodge Manager
Location: Eastern CapeMinimum Criteria Required:
- Degree/Diploma in Hotel Management
- 3 - 5 year's experience in a 5* star establishment as an assistant lodge manager/duty manager or guest relations manager
- Driver's License Essential
- Measure and enhance overall guest satisfaction, including managing special requests.
- Monitor Guest Feedback metrics on platforms such as Guest Revu and Trip Advisor.
- Assisting the lodge manager to oversee day-to-day lodge team service operations.
- Uphold and elevate the service standards provided by the lodge team.
- Ensure effective supervision and management of lodge operations in the absence of the lodge manager.
- Achieve quality improvement targets set by management.
- Develop comprehensive policies, processes, and standards governing lodge team activities.
- Manage cash handling to minimize variances within acceptable limits.
- Maintain cash handling to minimize variances within acceptable limits.
- Maintain effective stock management.
- Identify and implement cost-saving opportunities.
- Maintain and ensure the upkeep of lodge equipment through preventative maintenance.
- Take responsibility for the overall performance of lodge functions in the absence of the lodge manager.
- Proven experience in lodge management
- Good working knowledge of POS/PMS systems
- High level of attention to detail
- Strong leadership and organizational skills
- Excellent communication and interpersonal skills
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1364978
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationPort Elizabeth, Eastern Cape, South Africa
-
EducationNot mentioned