Job Description

Job Summary - 5 years minimum experience in similar 5-star LODGE
MANAGEMENT position
- Matric
- Good command of the English language
- Proven skills & track record in Front of House & F&B management
- Well-spoken and presentable
- Be guest-centric ensuring great experiences
- Innovative and creative - To drive hospitality at the Lodge to new
levels
- Must be experienced in managing, training, cost control and have
strong administrative skills
- Relationship building, with staff, guests, the community, the
industry (agents and other lodges)
- Strong leader who has overseen employees before
- Formal hospitality degree/diploma preferable
- Must be able to successfully manage the lodge in the absence of
the Resident Lodge Manager, and assist in the day-to-day
operations of the Lodge
- Lateral thinking ability
- Initiative
- Must be able to cope under pressure to meet guests needs
- Good interpersonal skills and communication with staff and guests
- Attention to detail
- Diligence and self-motivation to meet deadlines
- Willingness/ability to share information and teach and inspire
others
- Computer and financial skill
- Effective leadership & management skills
- Plan and manage lodge operations effectively
- Drive the broader goals of the group as required by Head Office
- Knowledge of OPERA Systems or similar PMS system required
- Knowledge of Game Reserve Operations required
- Computer literate
- Able to handle pressure & difficult situations if required
- Able to multitask & deliver as required in accordance with
company standards
- Adherence to all company practicesBright Placements (PTY) LtdRecruiter

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