Job Description

Company Description

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.



Assistant Manager - Sourcing and Contracts Admin Support.

Role Purpose

Execute Sourcing Support and Contracts Administration responsibilities within WNS contracted scope of work

Perform day-to-day processing responsibilities within following Performance Measurement dimensions (BAU criteria)

Achieve monthly accuracy score of 99.5% for all individual processing tasks performed (Pre-RFX Support, Ariba trainings for Client Users

Tender Bulletin assistance, Inoxico/SRV checks, Perform LPS and E-Auctions for CMAC and Client auctions and related Reporting,

SCOC follow-ups and monthly

Report publishing any other tasks which the Client Sourcing Consultant/Lead may request

Achieve monthly TAT score of 100% for individual processing

Zero instance of repeat processing error (identical error type) during a rolling quarter.

Not more than 1 escalation during a rolling quarter

Additional Dimensions:

Refresh of Process SOPs/WIMs/Process Checklists with all recent process changes - once in every quarter

Active participation in 1 Community of Practice (CoP) session - from building content and delivering process training to Client Sourcing/End User Community; once every quarter.

Ideate and implement 1 Process Improvement / Automation / Re-engineering initiative (E2E) bi-annuallyd.

Uptake 2 Adhoc Reporting tasks within Sourcing Support and Contracts admin function

Qualifications

Qualifications Required

Preferred:

Driver license and own transport is essential

Procurement and/or Sourcing Certification

Process improvement certification

Experience Required:

xefx82xb7 Sound knowledge of SAP (all modules) and Ariba platforms will be advantageous

xefx82xb7 Strong communication skills (both written and verbal)

xefx82xb7 3 to 5 years of relevant experience, specifically in areas such as Procurement Sourcing and Contracting processes.

xefx82xb7 Must have worked in a client facing environment for at least 3 years.

xefx82xb7 Process improvement experience (Lean Six Sigma methodologies) preferred

xefx82xb7 Exposure to Automation technology preferred

WNS Global Services