Our client has an opportunity available for an Assistant in Monitoring and Arrear Management based in Upington, Northern Cape. This is a 24-month Fixed Term Contract position. Requirements:
3-year bachelors degree or advance diploma.
3-5 years experience in:
Banking.
Account Management or Client portfolio management.
Debt recovery or Collections.
Business or Credit Analysis.
Financial Analysis or Spreading.
Knowledge:
SAP Knowledge
Relevant Legislation
Financial Accounting Principles
Portfolio Management
Travel and work extended hours as and when required.
Valid SA drivers license.
Responsibilities:
Update the loan collateral information on the collateral management system.
Diarize the frequency of the inspections as per the asset classification policy requirements.
Follow up on insurance ceded to the bank and update Collateral Management System with insurance values.
Resolve client enquiries, queries and complaints within the agreed timelines in line with the customer charter.
Attend to walk-in clients.
Compile payment endorsements on all payments received on client accounts.
Extract the unpaid report to identify clients who have not complied with their payment obligations and execute the risk mitigation strategy.
Maintain customer account information on the banks systems in line with the Banks current records management policy.
Manage client files in terms of the Banks current Records Management Policy.
Compile various reports as required for the different governance structures and obtain sign-off and approval from Specialist before sending out reports.
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